Our dual-band mesh Wi-Fi 6 router covers up to 5,000 sq ft with no dead zones. Handles 60+ devices simultaneously with automatic band steering. No monthly rental charge — it's yours to use as long as you're a customer.
Record live TV directly to our cloud storage — up to 500 hours depending on your plan. Access recordings from any device from any location. No physical DVR box to purchase or maintain. Recordings stay stored for up to 90 days.
Active monitoring blocks malicious traffic before it reaches your devices. Real-time alerts notify you via the Cable And Internet app. Automatic router firmware updates patch vulnerabilities without you lifting a finger.
Set per-device or per-profile internet schedules. Filter by content category — gaming, social media, adult, streaming. Pause internet to individual devices instantly. Review weekly usage reports by family member from the app.
Available on iOS and Android. Check your real-time speed, restart your router remotely, manage parental controls, view your bill, pay securely, chat with support, and receive outage alerts — all from one place.
Create a separate Wi-Fi network for visitors that can't see or access your primary home network. Set a time limit on guest access, apply content filters, and limit bandwidth usage — without giving out your main password.
Digital phone service over our fiber network delivers audio quality that's noticeably better than traditional landlines. Includes voicemail with email delivery, caller ID, call waiting, and unlimited US and Canada calling.
For internet-only customers, skip the technician visit entirely. Our kit ships in 1–2 business days with pre-configured equipment, a step-by-step guide, and a QR code to reach live setup support if you get stuck.
If your router or cable box malfunctions at any point during your subscription, we replace it at no charge. We cover manufacturing defects, firmware-related failures, and normal wear. Same-day replacement available in most service areas.
We publish our monthly network performance data publicly. These aren't theoretical maximums — they're real measured averages from our customer base.
We staff our support team with trained network technicians — not script readers following a flowchart. When you call, the person who picks up can actually fix your issue.
Live technician available 24 hours a day, 7 days a week including holidays. Average hold time under 3 minutes. First-call resolution rate above 87%.
Start a chat directly from the Cable And Internet app for quick questions. Our chat team handles billing, plan changes, equipment questions, and basic troubleshooting without putting you on hold.
When remote troubleshooting isn't enough, we dispatch a field technician. Requests made before 2pm local time are typically handled the same day at no additional charge.
Call us and we'll walk you through what's included in your chosen plan before you commit to anything.